Thursday, April 20, 2017

The Case of Client A

Client A is a general contractor who was doing approximately $4, million in sales and they were in a negative liquidity position.
They came to me approximately two years ago and joined the Golden Hard Hat Mentoring program. Dissatisfied with their performance they wanted the help to get their business on the right track and performance levels.
After joining the program, we rolled up our sleeves to identify the deficient areas of the business, and started the correction process.
One deficient area was in their financials. It was messy. Nothing made sense. We immediately acted to correct this, including the dismissal of their present CPA.
We studied where the business was now, at that time, and where they wanted to take it utilizing the program information in Volume Two and plotting the course best suited for the business and set sail.
We corrected the financial reporting system with changes and regular review. We implemented the weekly financial snapshot, cash flow, and invoicing system that is in Volume Three. We analyzed the companies Time Distribution and balanced its output.
We also jumped into the organizational structure and brought order quickly. Yes, some people were let go, but we developed standard operating procedures, implemented training, and got the staff moving in the right direction, as outlined in Volume Four of the program.
We implemented the Employee Incentive Plan that is in the program, in Volume Three. Introduced it to the staff and enthusiasm jumped to the ceiling. Performance levels, getting the jobs done on budget, and on-time completion became the acting norm.
Immediately, existing customers started writing, saying how much they enjoyed working with the company. Rave reviews, repeat business, and referrals started taking hold.
We focused on what work we were doing and what customers and work were best for the company and focused our energy on those performance centers.
Today, that business is doing over $10 million with double digit net profits, positive cash flow in the six-figures every week, and the future looks bright.
Instead of finding excuses, procrastinating, or beating their heads against the wall, doing the same old things repeatedly, they admitted they needed help and acted by joining the program, rolling up their sleeves and getting to work on their business instead of in it.
How about your business? Are you ready to take control and break through some glass ceilings?
Getting started may feel difficult but the difference between your dreams and reality is called action.
The opening step is easy. Click on the link below and let's talk on a day and time that is convenient for you. I'll call you. If you like what you hear, then we’ll start the program. If not, we’ll part as friends.
Remember, the difference of working on your business versus in it will pay you back many times over in dividends in your future years.
Henry Goudreau has been a business coach, mentor, author, speaker and seminar leader to the construction industry for the last 24 years. His proven business model for contractors have helped his clients achieve and exceed their goals like it did for his own construction business. His education is in civil engineering and business. You can visit his website or or email him at:

Tuesday, April 11, 2017

Understanding Pricing Models

Do you understand what you need to charge for your construction services?

Whenever a prospective client tells me they’re doing a lot of work but not making the money they should, I know they have a basic pricing problem. In other words, they’re either not charging enough, or their costs are too high.

One big problem is the use of pie-in-the-sky markup rates or guesstimating the job cost. Either one will lead to some form of financial headaches. This is where the low-ball arena will take you.

There is a way to properly calculate your markup, but few even make the attempt to run through the numbers. However, there are some other factors that must come into play when determining your pricing model.


One big element is what you bring to the table. Do you have a selling process that uncovers exactly what the prospective client is looking for, is it something they can’t get from your competition, and can you deliver?

No one can put a monetary amount to value, even your prospective client. But they do know they want it.


What are your costs associated with the service or product you are delivering? How much is the “cost of goods” or as I call it “cost of sales.”

One of the problems with using margins to develop your selling costs is that it must cover your overhead and produce the profit you desire. If something changes below your gross profit, such as your overhead, this will impact your use of your gross margin making is an ineffective pricing method. That is why I use the markup method. It forces you to monitor your overhead and net profit amounts.

In the low bid arena, where you must have complete control over your costs, the MUR (markup rate) is especially helpful if it is coupled with good cost control and budgeting models.


What are you trying to accomplish with your pricing?

This depends on what you are trying to accomplish with your overall business strategy. If you are pricing low to maximize sales, you are bootstrapping your cash flow and it’s a no-win game.
Are you trying to maximize long-term profits by increasing market share through an economy of scale? If that is the case, revenues might be more important than profits and that can be a no-win game.

Higher revenues at a slim profit, or even a loss, reveal what I call the Wal-Mart Syndrome which is a risk based on market capitalization.

The bottom-line is where you need to focus after you have considered all related costs, including your reasonable salary. Here are some basic considerations:

·         Your pricing model must be high enough to cover reasonable variations in sales volume.

·         Your selling price must be enough to provide you a reasonable wage.

·         Your pricing must produce a reasonable net profit.

·         Your price should NEVER be below your direct and indirect costs.

A pricing model is a tricky thing to develop. It takes a lot of variables that must be considered and tested. You are entitled to cover your costs and make a profit. That profit is what you determine, not your client.

Your pricing model must provide the value that the client is seeking because it is worth what someone is willing to pay for it.

However, if you don’t know your business metrics, it will be tough getting anything of value formulated. I suggest you start there. If you are looking for help, I have some business coaching slots available. Click on the link below and let’s talk about how I can help you.

Henry Goudreau has been a business coach, mentor, author, speaker and seminar leader to the construction industry for the last 24 years. His proven business model for contractors have helped his clients achieve and exceed their goals like it did for his own construction business. His education is in civil engineering and business. You can visit his website or or email him at:

Wednesday, April 5, 2017

Did We Make a Mistake with This?

Since I work coaching contractors on improving their businesses, I’ve found they are suffering with the same constant problem no matter where they are in this country.

This problem is causing endless headaches, and I think we’ve made a major mistake.

When I first started my own construction business in the 70’s, I made a pledge with myself never to hire a foreman unless he had the following attributes to offer me:

       1.   An impeccable reputation of getting the work done on-time and on-budget
2.       Have sons working in his crew

I was trying to not only bring to my company a quality person, but also wanted to make sure I had future workers or foreman who were trained to that performance level as well.

My first foreman I hired had four sons in his crew of seven. They were all well-trained and excellent workers. Over time they were promoted up the ranks, one became my Vice-President of operations.

The problem is, try and do that today.

We’ve made a mistake that is costing us in the construction industry in a big way. We are suffering with the ability to find workers, let alone good workers.

Over the years, I’m sure you made the same mistake I did with my children. Telling them they had to go to college. The result is, not too many sons have followed in their father’s footsteps to master a trade.

The result is, we can’t find good people. It seems every young person believes they are college material. Some find out later in life they made an error. Unfortunately, sometimes too much time has passed them by.

To make matters worse, the price of college has skyrocketed. We have a generation of students graduating with degrees they can’t find a job for, and over-burden with debt. That also means the American dream is nowhere within their grasp.

The question to answer is, why would we saddle them with such debt and disappointment?

Working in construction can be rewarding in many ways. Most certainly, is a good paying job. Some can easily make six-figure incomes. Plus, the future looks good for continuing employment.

We must find a way to attract young people into the construction industry. Especially, when so many are not college material. I believe we need to look at our younger generation and show them a path to a trade school so they can learn a payable skill.

It’s our industry. If we don’t take the initiative in attracting young people to learning a trade, we’ll suffer with this problem for a long time. A problem I believe we created.