A Word of Caution: If you think your business revolves
around you. This article may offend you.
When the
bottom fell out of the construction industry in 2007, I wrote an article that
stated we would see an immediate colon cleansing of many construction
businesses. This was not a difficult statement to make since I understood one
major thing. Contractors have great construction skills, but possess poor
business skills.
Let me
explain.
At
one time or another, we all fail to perform as well as we can. Once we taste
success, more money, better lifestyle, or growth, we get complacent. In fact,
we sometimes get downright egotistically stupid. Especially, in a robust economy
when getting work is no problem because there is such an abundance of it. We
actually believe we created the success for ourselves; no one else had anything
to do with it.
Then, we
fall deep into a trap. And I mean deep. We start to believe our business
revolves around us. At that point, we’ve set ourselves up for a major reality
check, and the nature of business is always willing to oblige us.
However,
that is not how it works.
Business is
all about raising the bar, constantly, driving your business to new heights.
Owning a business means you must subscribe to the process of constant and never-ending
improvement. If you do not, you will get left behind.
Since all
change is incremental, you can dramatically improve your managerial skill set,
including your perspective, approach and style, at anytime you desire. All you
need to do is come to terms with the reality of your present limits, and be
willing to expand your restrictive envelop.
Now, here’s
the flip side of the coin:
If you
refuse to deal with this, refuse to see the early-warning signals that are
blasting their caution at you, you are effectively sabotaging your own
business. Doesn’t make sense does it? Unfortunately, it is true, it is exactly
what happens, and you need to realize this.
However, for
our understanding, let’s focus on the early-warning signals. The one’s that
give you a precept of what is coming at you full sped.
Here’s what
happens.
Just as you
think you’ve reached the pinnacle of success, you get complacent. You
effectively take your hands off the steering wheel of your company vehicle.
Blinded by overly enthusiastic pats on your own back, you become contented. Because the first signs are modest dips in
sales and/or profits that barely register on your Richter scale, it hardly
resembles an on-coming train wreck. You chalk it off to a temporary blip or a
harmless hiccup.
Then, things
persist. They don’t get better too soon. At that point, it’s easy to blame the
economy, heck, everyone does. You might even blame it on the competition or
some other factor beyond your control. And it is always blamed on something
beyond your control.
Meanwhile,
your business continues down its slippery slope as a week turns into a month,
and the months quickly into years. And before you know it, because you failed
to acknowledge you needed help, that you were at your limit of existing
managerial skills, the slippery slope turns into disaster-ville.
If your
company is a little bigger, it sometimes can postpone the inevitable a little
longer. Unless, of course, if your overburdened with debt. If you’re fortunate
to have a larger financial cushion however, you can delay the doomsday scenario
that is careening out-of-control at you. However, don’t take solace in this
since it is only a disguise of the fact that the business is spiraling
downward, the victim of your ego.
This takes
us back to the initial reason why you even started your business in the first
place. It was because you wanted either financial freedom or freedom of
lifestyle. As your business approaches the bottom, it hardly seems to be a
worthy mission statement any longer, doesn’t it. Instead of creating that
vision or dream, you created a job for yourself. You put in the long, hard
hours, tons of risk, and very little money for your efforts. The only problem
is, you’re feeding on yourself and the pickings are getting mighty slim.
You can
change this around, if you want. Let me explain.
I know from
talking and working with so many business owners, this is the most difficult
undertaking that they have to face. The realization that they need help, advice
or an easy to follow step, right now . . .
not later, that will put them on the right track. I’ve seen many reach
out and then find some lame excuse for not doing it. Some are so wrapped up in
their day-to-day chaos that they created themselves, they can’t find the time.
For others, they’re afraid to make the investment. However, the nature of
business isn’t very kind. The inevitable is only being pushed temporarily out
of your mind, but not out of your reality.
Let’s strain
this through a coffee filter (of sorts).
If you
really serious about owning a successful construction business (and like I
pointed out, not creating a job for yourself), you have to come to terms with
the obvious fact that you must improve your business skills, in other words,
fire yourself from your hourly worker job, and hire yourself as the manager of
your business. And that, brings us to the next important question you need to
answer:
“Would you hire yourself with your
present limited business management skills, to run your business, turn it
around, or make it successful, or seek someone better qualified?”
I rather
expect you wouldn’t hire yourself; you would seek the better qualified person.
A business-model innovation is
required for your business.
You have to
face the facts. Either your skills are not what they should be, or your
business model doesn’t work anymore. This blunt claim won’t be far from wrong. It
is one or the other. Let’s face it, even if the model worked before, today isn’t
yesterday anymore.
Every
business is forced to change its business model to meet the ever changing
times. It’s impossible to survive by not doing it.
That also means
you must change or improve your present managerial skills, so you can overcome
your hurdles, attack your goblins, and slay your dragons … because every day
you play Mr. Rogers, they’re winning and you’re losing!
Think of it as your early-warning
system that has flipped to a Code Red!
Building a
successful construction business is complex, and there are always factors that
lie beyond your control. Without some outside help, you’ve stacked the deck
against yourself. You’ve set yourself up for imminent failure.
Another
mistake a lot of business owners make is this. They make EVERYTHING overly
complex. It’s as if they are fascinated with complexity.
This leads
us to the next crucial element.
It’s a big
one. It’s easy to avoid, yet everyone falls prey to its crushing grasp.
The scene falls out like this …
Instead of
mastering the managerial skills one-by-one, perfecting them, implementing them,
monitoring them, and perfecting them, they grab anything that appears to them
to make their problem disappear quickly.
They grab
some useless ‘thing’ that they heard about, read, or was told, maybe even messing
it up with some other method under the sun, like applying a Band Aid on a deep
cut that needs stitches, and thinking they’ve solved their problems.
When you
apply Band Aids on every problem in your business, you end up fixing nothing at
all.
And it
doesn’t matter how great your construction skills are, or how much cheaper
you’re willing to work, or how many hours either, you’ve spread yourself too
thin and you can’t manage or build a successful business on a foundation that
is structural unsound to begin with.
Your Double Edged Sword
To be
successful in business, there are certain rules and knowledge that must be
known, perfected and skillfully applied. However, you must be willing to invest
the time to know them and master them if you’re serious about making your
business a success.
The top edge
of the sword is realizing that something is wrong and being willing to face it
and understand it. You need to open your eyes and come to terms with what is
working, and what isn’t. It is one thing to be a hands-on manager, another to
be able to put your finger on the problem.
But that is
only half the equation.
The second
edge is being able to find out what works. Until you’re willing to accept you
don’t know, you can’t even be able to start finding out what does work. Until
you can, you’ll keep spiraling downward while scratching your head wondering
why.
The good
news is, once you get it – When you really understand it, your results will
improve immediately.
Sounds easy
enough, right? So will you sabotage your success, or face your obstacles
head-on?
Look,
self-doubt is natural – but when it prevents you from achieving the success you
deserve it’s downright unnatural . . . it’s a major problem!
So there you
have it. If your business could tell you, this is what it would say. Are you
listening?
Are you
going to do something about it, or let it do something to you? The choice is
yours.
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